1. Can I use the SIM Card in the middle of the Ocean?
AIS SIM Card is a Roaming SIM Card that connects to available networks from local providers. You cannot use it outside the coastal areas where the network is not available.
2. Top-up balance after activation.
If you activate the TOPUP By dialing access code the TOPUP amount will automatically deduct the required amount to activate the package. Therefore the balance load in your SIM will become low or zero because the amount in your SIM load converted to package.
To: Check your number please dial *545# then call
To: ChecK SIM expiry date dial *121# then call
To: ChecK Package balance dial *121*3# then call
To check the remaining DATA please dial *111*6# then call.
3. AIS SIM Card expiration
The SIM Card has about a 1-year shelf life you can buy in advance and use it later before the expiry date. The Data duration will start when the SIM Card inserted in the device (automatically activate when inserting in the mobile).
When we start to use, the SIM will expire about 180 days, and we recommend you to TOP-UP within 180 days to remain the SIM Card active. Every TOP-UP will add another 180 days or more to the SIM Card expiry date.
It is possible to extend your SIM Card for one year validity when you request for TOP-UP ( Example you order $ 15.00 or Php 810) to process special extension you will receive several TOP-UP notifications in a small amount ( maybe more than 10 SMS notification).
GLOBAL Coverage + 81 Countries
A 15-day 4GB GLOBAL TOPUP Non-Stop Roaming package subscriber can use the data at max speed for 4GB for 15 days. After the allowance is exhausted, the customer can use data at the speed of 128 Kbps until the package validity end.
1GB on-top Data Roaming package subscriber can use max speed internet for 1GB within three days. Once the allowance is reached, the service will be suspended automatically
15GB ( $105.00) on-top Data Roaming package subscriber can use max speed internet for 15GB within 365 days. Once the allowance is reached, the service will be suspended automatically.
The package can be used in the countries listed in the package details only and will not function outside the designated countries.
4. Deduction to TOPUP
Please note AIS SIM2Fly is FREE!! Dial code for checking the balance, SIM expiry date, and other services but excessive dialing this code in some countries might cost a certain fee; this fee will deduct to the current balance.
As an example, some subscriber keeps dialing access code to check the balance or activate the SIM card is a very weak signal. Please note you might not receive the SMS notification instantly due to weak signal, but all those Dials are successful but respond is delayed due to poor reception. We recommend not to dial the access code when the network signal is very poor.
Another reason for deduction is when you are trying to call or send an SMS to any country, AIS SIM2FLY has a CALLand SMS Functionality. Therefore, your TOPUP will be deducted in using this service as a roaming call and text rate.
If your load is insufficient to activate any package due to deduction, you can request only for minimum TOPUP. Example. THB10.00 only.
5. LIST OF COUNTRIES COVERGE
AIS SIM2FLY COVERAGE UPDATE : FROM 01 FEB 2020
FOR ASIA/AUSTRALIA and other countries ( 25 Countries) –
1.Australia 2. Bangladesh 3. Brunei 4. Cambodia 5. China 6. Hong Kong 7. India 8. Indonesia 9. Israel 10. Japan 11. Kazakhstan 12. Laos 13. Macau 14. Malaysia 15. Myanmar 16. Nepal 17. Pakistan 18. Philippines 19. Qatar 20. Singapore 21. South Korea 22. Sri Lank 23. Taiwan 24. Thailand 25. Vietnam
FOR GLOBAL COVERAGE ( + 104 COUNTRIES)
1. Aland Islands 2. Albania 3. Argentina 4. Armenia 5. Australia 6. Austria 7. Azerbaijan 8. Bangladesh 9.Belarus 10. Belgium 11. Brunei 12. Bulgaria 13 Cambodia 14. Canada 15. Chile 16. China 17. Colombia 18. Croatia 19. Czech Republic20. Denmark21. Egypt 22. El Salvador 23. England 24. Estonia 25. Faroe Islands 26. Fiji 27. Finland 28. France 29. Germany 30. Ghana 31. Greece 32. Guam 33. Honduras 43. Hong Kong 35. Hungary 36. Iceland 37. India 38. Indonesia 39. Ireland 40. Israel 41. Italy 42. Japan 43. Kazakhstan 44. Kuwait 45. Kyrgyzstan 6. Laos 47. Latvia 48. Liechtenstein 49. Lithuania 50. Luxembourg 51. Macau 52. Macedonia 53. Malaysia 54. Malta 55. Mexico 56. Montenegro 57. Myanmar 58.Nepal 59. Netherlands 60. New Zealand 61. Nigeria 62. Northern Cyprus 64. Northern Ireland 64. Norway 65. Oman 66. Pakistan 67. Papua New Guinea 68. Paraguay 69 .Peru 70. Philippines 71. Poland 72. Portugal 73. Puerto Rico 74. Qatar 75. Romania 76. Russia 77. San Marino 78. Saudi Arabia 79. Scotland 80. Serbia 81. Singapore 82. Slovak Republic 83. Slovenia 84. South Africa85. South Korea 86. Spain 87.Sri Lanka 88. Svalbard and Jan Mayen 89. Sweden 90. Switzerland 91. Taiwan 92. Thailand 93. Tonga 94. Turkey 95. UAE 96. Uganda 97. Ukraine 98. United States of America 99. Uruguay 100. Uzbekistan 101. Vantican City 102. Vietnam 103. Virgin 104. Islands Wales