GLOCALME FAQ
GlocalMe is a mobile communication service and solution, which enables international travelers to access mobile internet globally + 100 Countries. GlocalMe devices are portable SIM-free, Wi-Fi hotspots, supporting a maximum of five devices.
If you have a GlocalMe device ( G4 or U2S), you need to create a GlocalMe account. Once registered, log in the account on your device and top-up your account to enjoy GlocalMe service.
Please change the password of your GlocalMe account and deactivate the device immediately to protect your balance and package. Also, you might report to our SHOREACCESS team as well.
Using GlocalMe with a local SIM card is easy if the country where you purchase the card makes it easy for you.
What is the difference if I use SIM2FLY or 3UK comparing the Glocal me apps coverage?
2. GLOCAL ME apps covered more than 100 Countries where both AIS SIM2FLY or 3UK SIM is not available.
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For AIS SIM2FLY registered to SHOREACCESS, we can TOPUP the AIS SIM2FLY from our system directly. Just give us the SIM Card number.
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But for Manual TOPUP where dial code is required, you need to remove the SIM, insert to the mobile phone, Activate the TOPUP by Dial Code then you can return the SIM to Pocket WIFI once the TOPUP is activated.
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Only 3UK Mobile Broadband SIM ( ThreeMBB) works with POCKET WIFI. 3UK SIM All-In-One package has no tethering function.
For some countries or regions, there might be only voice service available but no data service.
150Mbps is just a theoretical maximum speed of downloading. Normally the actual speed is below that.
Under Wi-Fi coverage, the smartphone may auto-update the APPs, expending a lot of data traffic. If you have an Android device, it’s necessary to set your GlocalMe WLAN as mobile hotspots to restrict Apps from consuming extra data. For iOS, turn off automatic downloads in general settings. Besides, you can simply turn on the“Economize Data Usage” mode on GlocalMe (By clicking“More”). After enabling this function, mass data consumption of automatic update and synchronization will be prevented (P.S. You are not able to access APP store if you turn on this mode)
No. It won’t consume your credit if you change “LAN to Wi-Fi.”
We suggest going for a data package to avoid any speed limitation under fair usage policy.
NOTE: The price in the unit only, Price in Philippine currency is fix.
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Delivery charge to Luzon, Visayas and Mindanao are FREE!!
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We can deliver to any Japan Ports. $10.00 delivery charge applies.
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We CANNOT deliver outside Japan.
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For delivery in the Philippines – please send proof of payment and complete address with ZIP Code.
For Seafarer currently on board, we can arrange the delivery to your Vessel VIA joining crew. Let send your manning agent details, person in charge and embarking crew departure date. You can send the payment to disembarking crew or your family/friends in Philippine can process the payment.
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$10.00 – TOP-UP Price
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$ 1.00 – 10% charge
$11.00 x Php 54.00 = (PHP 594.00 total to be paid)
The TOPUP package will automatically be loaded to your account.
HOW TO USE:
2. Register a GlocalMe Account ( in APP)
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Press Login – Register
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Follow the step to register an account
( You can register by email or mobile number)
3. Turn on the Pocket WIFI
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Press and hold the power button for 3 seconds.
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Press Login on the home page and find the device QR -Code on the screen
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Press GlocalMe APP
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Press My Device – Activate Device
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Scan the QR-Code ( Step 3)
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Restart your Pocket WIFI after activation success
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Press Hotspot on the Pocket WIFI and find the Wi-FI name and password.
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Connect your mobile device in the Wi-Fi setting
Shore Access Marine Consultancy CO., LTD
Shore Access is an international business communication company that bridges shore to another shore, connecting vessels to any ports anywhere in the world through its high-end yet affordable communication gadgets.
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